FAQs

Have any questions? Here are all of our most-asked questions with answers to satiate that curiosity. Still not clear? No problem – just give us a call or drop us an email to speak with a friendly staff member.

  • I'm a member, where can I log in?

    Click on the small icon in the navigation area top right corner from any page or simply visit https://goosetailspaces.officernd.com/login

  • What makes Goosetail Spaces different?

    We understand the power of a kick-ass team and that business success is hinged on team happiness! That’s why we create engaging spaces, designed for collaboration and provide a truly personal service where we understand you and your team’s needs so that you can be your happiest and most productive work-selves

  • What does a membership at Goosetail Spaces include?

    A team dedicated to service – Our team is our proudest asset and we know that each and every team member will go the extra mile for our members.

    Super-fast Ninja Wifi – All of our locations have 500MB up and down WiFi and Ethernet connection with a back-up line, so you will never be without internet.

    Free meeting rooms – All of our memberships include free meeting room credits each month which can be used across any our locations.

    Fully Furnished workspaces – For Dedicated Desks and Offices we provide office tables & chairs. We also look after your cleaning, business rates and maintenance – our offering is a one-stop solution and should take all the hassle out of office management.

    Printing and copying – Each location has at least one multi function copier/scanner/ printer. Each membership comes with free printing and copying.

    Fully stocked kitchens – Unlimited coffee, tea, milks and all the snacks you can handle on the house.

    Perks and benefits – Weekly Yoga, Monday breakfasts, Wellness Wednesdays and Thursday socials make up our core offering. Plus, we run multiple monthly events around your happiness and wellbeing, such as massages, meditation, panel discussions, management training and Member run lunch & learns. We also have lots of discounts available for all your work and life needs.

    Exclusive Events – We focus on face to face collaboration and put a lot of time and thought into our regular event series. Meet potential clients, industry leaders or do dragon boat origami; there is something for everyone

  • What membership plans do you offer?

    Daily Flex Membership – For unlimited 9-5 weekday access. Perfect for freelancers who are fed up of the coffee shop or the kitchen table. You can sign up with no deposit, no sign-up fees and simply tap in and out in any of our locations. Everything you need to run your business from your laptop.Β  Just $220 per month.

    Dedicated Nest – Fully furnished dedicated desk. This membership gives you 24/7 access to your home location and includes events, services, perks and benefits. Members receive meeting room credits, free printing and use of your home location for your business address. Starts at $360/mo.

    Private Office – A fully furnished private office for teams from 2 or more. Lockable, custom options, fully sound buffered and private. The perfect solution for teams who want all the advantage of their own space with the added affordability and swag of a larger full service office. Starts at $949/mo.

  • Are there any additional costs with my membership?

    No. Membership includes service charge, cleaning and maintenance costs. The only services that are not including are phones or separate dedicated bandwidth. However, we can arrange these for an additional package rate.

  • How long do I need to sign up for?

    All of our memberships are available on rolling monthly agreements. We can also offer longer agreements with additional pricing incentives for businesses looking to make Goosetail Spaces their home long term.

  • Do I need to give a deposit to join?

    Yes, but only a small one. Depending on your agreement length, we will only ask for a 1-2 month fully refundable deposit. No deposits are required for Daily Flex members

  • What are your opening hours?

    Our membership teams are on site from 8.30pm – 5.30pm Monday – Friday. Dedicated Desk & Private Office members have key card access 24/7. Flex can use the space from 8.30am – 5.30pm, Monday – Friday.

  • How do I book in for a tour?

    Book a tour simply tell us who you are and what you’re looking for and we look forward to showing you around one of our spaces soon!

  • Do you provide phones?

    We provide private phone booths and meeting room conference phones for all members. We also can offer VOIP phones for office members in their offices. Please speak to your membership community manager to find out details on prices.

  • I'm a local member, can I book a meeting room on the weekend?

    With pleasure; as long as you have a 24/7 access membership level.

  • How do I bring guests in?

    Our membership team will be happy to sign your guests in when they arrive.

  • Can guests work from my location?

    You are welcome to let guests work from your office but they are limited to no more than 2 hours in any of our hot-desking spaces.

  • I want to join, what are the payment options?

    All of our memberships are paid through direct debit, credit card or by check.

  • How much notice do I need to give to cancel my membership?

    Members are required to give a minimum of one-calendar month notice (depending on contract agreement), to move out or change offices. Members are required to give formal notice by email before the last business day of the month prior to vacating.

    Example: If a member wants to move out on Jan 31st, they must give notice to Goosetail Spaces on December 31st.

  • What do I do if I have an issue and there are no staff around to ask?

    Our working hours are Monday – Friday, 8.30am – 5.30pm if you have an issue outside of the hours the best thing to do is to call our landline 720-593-9050 where one of the awesome receptionists will take your call and pass to the right person in the Goosetail Spaces team. If it is an emergency please state this so they can react suitably.

  • What do I do if I have an issue and there are no staff around to ask?

    Our working hours are Monday – Friday, 8.30am – 5.30pm if you have an issue outside of the hours the best thing to do is to call our landline 720-593-9050 where one of the awesome receptionists will take your call and pass to the right person in the Goosetail Spaces team. If it is an emergency please state this so they can raise suitably.

  • Can I bring my dog to work?

    We are dog-friendly and love our Members bringing their best pals in. Please keep in mind that not everyone likes dogs and so please keep your dog with you at all times and make sure she’s/he’s safe and friendly.

Interested in scheduling a tour or asking a different question?

LET’S TALK GOOSE (AKA TURKEY)